Last updated: October 26, 2026
These Terms of Use explain how you may use yardheroes.ca and request lawn care and snow removal services from Yard Heroes (“we,” “us,” or “our”).
1. Website use
Please use this website lawfully and provide accurate information when contacting us. Do not submit fraudulent requests, interfere with the website, or attempt to access information that does not belong to you.
2. Estimates and booking
Submitting an estimate request does not book a service, create a paid subscription, or authorize a charge. We will contact you to discuss your property and provide a quote. Service starts only after you and Yard Heroes agree to the service details.
Your written quote or service agreement sets out the work included, property areas covered, service period, price, applicable taxes, payment schedule, and any cancellation or renewal terms. Those agreed service terms take priority over general website descriptions where they differ, subject to applicable law.
3. First-month-free snow removal offer
The first month of snow removal is free only with a seasonal snow removal purchase.
The seasonal service period, the dates covered by the free month, included property areas, and the price payable for the rest of the season will be set out in your written quote before you agree to purchase. Requesting the offer does not itself enroll you or authorize payment.
4. Service scope and property access
Lawn care and snow removal cover the work and areas listed in your service agreement. Additional work requires a separate agreement. Please provide accurate property details, safe access to the agreed work areas, and information about obstacles, hazards, or special instructions.
Weather, accumulation, access restrictions, and unsafe conditions may affect service timing. Snow clearing does not guarantee that a property will remain free of snow or ice between visits. Snowfall triggers, response windows, ice management, and other service-specific commitments are governed by your written agreement.
5. Changes, cancellations, and concerns
Contact us to discuss changes, cancellations, billing questions, or concerns about completed work. Any applicable notice requirements, refunds, fees, and renewal arrangements are those disclosed in your service agreement and required by law. These website terms do not create an additional cancellation fee or minimum purchase term.
6. Website content and third-party tools
Website text, branding, and artwork belong to Yard Heroes or their respective owners. You may use the website for personal information and service inquiries; copying or distributing its content for commercial purposes requires the relevant owner’s permission.
The website may use third-party tools, including Google address search, or link to other websites. Those providers operate their own services and terms. Address suggestions should be checked for accuracy before you submit a request.
7. Personal information and contact
When requesting an estimate, submit only information relevant to your inquiry. We use the contact and property details you provide to respond to your request and arrange services. An estimate request is not, by itself, consent to unrelated marketing messages.
For questions about these terms, your information, or a service request, email hello@yardheroes.ca.
8. Your legal rights and updates
Nothing in these terms excludes or limits rights or remedies that cannot lawfully be excluded, including applicable consumer protection rights. Canadian federal law and the provincial or territorial laws applicable to your transaction continue to apply.
We may update these website terms and will show the revised date on this page. Changes do not retroactively alter an existing service agreement without any consent required by law.